Recording a credential reported suspended

Log the suspension notice

Write the credential name, employee, issuer, and the exact date the suspension was reported. Note who delivered the information — email from the provider, phone call from the employee, or a regulator’s public list. Attach a screenshot or PDF of the notice if one exists. Record the status as "Suspended" and set the expiry field to the original expiration date so the record still appears in the upcoming‑expiry view.

Separate from expiration workflow

Create a distinct tag or column labeled "Suspended" so the item does not get mixed with routine renewals. Suspended credentials usually require a reinstatement process, not a simple renewal, and the follow‑up steps differ. Keep the original expiration date visible; do not overwrite it with the suspension date.

Worked example — forklift evaluation

Before: Dwayne Porter – Forklift evaluation – Expires in 24 days – Status: Current Action: Trainer calls to say the evaluation was suspended yesterday after a failed practical test. You add a row: - Credential: Forklift evaluation - Employee: Dwayne Porter - Issuer: Site Safety Council - Reported: 2026-03-14 (phone) - Original expiry: 2026-04-07 - Status: Suspended - Tag: Suspended - Attachment: trainer_note_20260314.pdf After: The record now shows "Suspended" in the status column, remains sorted by the original expiry (24 days), and appears in a filtered "Suspended" view for the safety coordinator to track reinstatement.

Verification step

Cross‑check the issuer’s public registry or the employee’s copy of the card to confirm the suspension is not a clerical error. If the suspension is lifted, change the status back to "Current" and remove the "Suspended" tag; the original expiry date stays unchanged.

Result: The suspended credential is visible in both the expiry timeline and a dedicated suspension queue, preventing it from being treated as a normal renewal.

Related: Cert Expiry Tracker features.